Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your wallet secure. This policy explains what we gather, why we need it, and how you can request changes or deletion.

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betjee How We Handle Your Account Information
DATA SAFEGUARDS

How We Protect Your Information

We built our account system and payment verification flow to collect only what we need and protect it with encryption and access controls. Every deposit and withdrawal request triggers an automated verification check that matches your bKash, Nagad or Rocket sender name to your registered account name before we credit or release funds.

Data Collection We gather your mobile number, email, payment wallet details, device type and betting activity. We do not ask for national ID or physical address unless local regulations require additional verification for higher withdrawal limits.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which game categories you visit most. You can disable non-essential cookies in your browser, but login and wallet functions need session cookies to work.
Data Retention We keep your account data and transaction logs for as long as your account stays open, plus the retention period local regulations require after closure. Once that period ends and no disputes are pending, we delete your personal information from our systems.
Your Rights You can request a copy of your data, correct outdated details, restrict certain processing, or delete your account entirely. Contact our support channels listed above, verify your identity, and we process most requests within seven working days.
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what data we hold, request a correction, ask us to delete your account information, or raise a privacy concern, use any of these channels. Our Bangladesh support team handles data requests during business hours and confirms receipt within one working day.

Live Chat Open the chat bubble on any page, select the privacy topic, and describe your request. Our agents walk you through the verification steps and log your data request immediately so the compliance team can process it.
Email Support Send your data request to our support email address from the email you registered with your account. Include your betjee username and mobile number so we can verify your identity before releasing or deleting any information.
Account Settings Log in, tap your profile icon, select Privacy & Data, then choose Download My Data or Request Account Deletion. The system sends a confirmation code to your mobile to prevent unauthorised requests.

Privacy Policy Questions

We collect your mobile number, email address, payment wallet details for bKash, Nagad or Rocket, your device type, and your IP address. We use this information to verify deposits, process withdrawals, secure your login, and comply with local regulations.

We share transaction details with bKash, Nagad and Rocket only to verify deposits and clear withdrawals. We do not sell your data to advertisers or share your betting history with anyone outside our compliance and support teams.

We keep your data as long as your account remains open, plus the retention period local regulations require after you close it. Once that period ends and no disputes are pending, we delete your personal information from our systems.

Yes. Log in, go to Account Settings, select Privacy & Data, and tap Download My Data. We verify your identity with an SMS code, then email you a file containing your account details, transaction logs, and betting history within seven working days.

Open live chat or email our support team from your registered address, verify your identity, and request account deletion. We close your account immediately, then delete your personal data once the local retention period expires and no disputes remain.

We use session cookies to keep you logged in and analytics cookies to see which games you visit. You can disable analytics cookies in your browser settings, but session cookies are required for login and wallet functions to work properly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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